Customer Service Representative - Eastbourne

Ref: 25 Date Posted: Tuesday 13 Oct 2020
LinkedIn ShareShare
More

Customer Service Representative

 

Our client is a rent to own company providing customers with home electronics and domestic appliances. They are currently looking for a Customer Service Representative to join their team based in Eastbourne.

 

The ideal Customer Service Representative will have demonstrable experience within a customer focused role and possess excellent computer skills. As a Customer Service Representative you will be dealing with customer enquiries via the phone, as well as contacting customers about incomplete orders and offering assistance if required.

 

This position is currently a home based role but working from the company’s office based in Eastbourne will be required eventually. 

 

The Ideal Customer Service Representative will hold the following skills and experiences:

  • Demonstrable experience within a customer focused vacancy
  • Possess excellent customer service skills
  • Be computer literate
  • Good telephone manner
  • Full training will be provided via Zoom

 

Your duties as a Customer Service Representative will include:

  • Dealing with customer enquiries via phone
  • Contacting customers about incomplete orders and offering assistance if needed
  • Deliver a high end customer service
  • Ensuring customers records are kept up to date on the computer CRM

 

Salary:

£9.00 per hour

 

Hours:

Full Time, Temp – Perm Position

 

Start Date:

ASAP

 

Keywords:

Customer Service, Customer Focused, Computer Literate, IT Savvy, Telephone Manner, CRM, Working from Home, Cloud Based, Eastbourne, Hastings, Bexhill, East Sussex